CoreMigrate
Teams Phone Migration, Deployment and Support
Accurate, On Time and Within Budget
CoreMigrate Overview
CoreMigrate streamlines and automates the labor-intensive and error-prone manual tasks associated with transitioning from a PBX system to Microsoft Teams Phone
- The process begins with data being extracted from your PBX to generate a comprehensive PBX audit report
- The data is then transformed for configuration of Microsoft Teams
- Normalized data is then pushed into the Teams
CoreMigrate Benefits
Migrating to Microsoft Teams Phone system is a challenge. Altigen’s CoreMigrate automated service ensures your project will be on time and within budget
- Decreases migration effort from months to days
- Auto data extraction and loading eliminates errors
- Reporting and project management improves control
- Altigen’s team guides you every step of the way
- Altigen can provide ongoing Teams Phone support
The Process
Phase 1: Discovery
Our automated discovery tool extracts relevant user and device information from your existing PBX such as Alcatel, Aastra, Asterisk, Avaya, Cisco, Ericsson, Mitel, Nortel, Siemens and ShoreTel.
After extraction, we blend in other important data such as:
- Call Detail Reporting
- Active Directory
- Voicemail
- Network Edge Switches and more
- Create an Audit Summary Report
Phase 2: Transformation
- Audit Report is reviewed during consultation with your team
- Data is verified and normalized
- Data to be imported to Teams Phone is confirmed
- Altigen consults with your team to review how features in Teams correspond to the existing system
- We review best practices for functions such as auto attendants and call queue
- After completion, Altigen prepares a detailed migration plan
Phase 3: Deployment
Armed with all this information, we have everything needed to set up the Microsoft Teams Phone system and follow our proven process:
- Import the analyzed information into a Teams Ready Data Store and map it accordingly
- Configure Teams based on your specifications
- Review to ensure all requirements are met
- Launch your new telephony solution!
Training, Support and More
Altigen has deployed thousands of PBXs and has extensive knowledge of Microsoft Teams Phone. We can:
- Train your team leads and provide ongoing video-based training for all users through our online Altigen Academy
- Provide support to assist your team in trouble shooting and moves, adds and changes.
- As a Microsoft Teams Phone Direct Routing provider, we can also help you with number porting and selecting a cost- effective SIP services plan
