Altigen News Archives
Why Phones Are No Longer a Barrier to Entry for VoIP
When voice over IP was introduced on the market, there were a number of factors that prohibited adoption. The cost savings were no doubt sexy, as long distance calling rates soared for many companies. But the poor quality of internet connections, coupled with the high price of managing an in-house VoIP system and replacing existing […]
Why Your Credit Union Should be Using Hosted Skype for Business
In the third article of our 4-part series, this article will highlight the reasons your credit union should be using a hosted Skype for Business solution over a DIY deployment. With an industry that’s ever changing, credit unions are expected to take on more challenges and offer members the most innovative solutions. Between guiding the member’s journey, […]
The Many Faces of DaaS for Hosted Phones
OMG, LOL, DVR, PDF, BRB, FAQ, JPEG, SaaS… in 2017 it seems as if we are living in a world of acronyms. Whether you are texting a friend or talking around the water cooler in the office we need to be up to date on what all these mean. In the tech world, we now […]
Enhancing Capabilities of Skype for Business: Work Better, Not Harder
Too often, businesses rely on multiple vendors and applications for their various communication needs, from email to voicemail, web chats to web meetings, operating in silos. Your business can’t afford to operate in silos. Integrating all of the ways you communicate and collaborate with a Unified Communication platform, and extending the capabilities of Skype for […]
Transform your Credit Union with Skype for Business
In the second article of our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically speaking, Skype for Business. Many credit unions have migrated to Office 365 and implemented the many features it comes equipped with into their daily routines. Skype for Business for credit unions is one of the […]
The Benefits of Office 365 to Credit Unions
To begin our 4-part series, this article will highlight the benefits your credit union should be taking advantage of, specifically, from Office 365. It’s no secret that members expect the best from their credit unions in today’s economy. Members have always wanted their credit union to be reliable and stable so they feel secure about […]
3 Ways Presence Technology Increases Employee Productivity
Presence may indeed be the answer to the age-old question – why didn’t you answer when I called? Or, where have you been all day… I tried calling? Time is money, so if there was a solution to saving time in the workplace and create better communication efficiency, who wouldn’t jump on it? A survey […]
AltiGen Communications, Inc. Reports Fiscal 2017 Second Quarter and First Six Months Financial Results
SAN JOSE, CA–(Marketwired – Apr 19, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announced today its financial results for the second quarter ended March 31, 2017. Second Quarter Fiscal Year 2017 Results Revenue for the second quarter of fiscal 2017 was […]
What are the Impacts to Your Business if Your Phone System Goes Down?
Picture a normal day at the office. The creative team is pitching their latest idea to the client in a conference call, the HR manager is conducting an initial phone interview, salesmen are closing deals and the receptionist is transferring important inquires. All these tasks are moving your business forward and keeping the lights on. Now […]
Featured on CUInsight: How would your members rate your phone system?
AltiGen’s Mike Plumer, Vice President of Sales, was once again featured in CUInsight for his article How would your members rate your phone system? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using a hosted solution: If you asked members to grade your phone system on a scale of one to […]
