Altigen News Archives

SAN JOSE, CA–(Marketwired – Apr 6, 2017) – AltiGen Communications, Inc. (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, will announce its second quarter fiscal year 2017 financial results after the close of regular market trading on Wednesday, April 19, 2017. The Company will also hold a […]

Phone systems are an important means of communication, and if your system fails, no matter for how long, your business will be impacted negatively. Even once the system is back up and running, your business will need to repair relationships and budget in repair costs. Just as you do for your data network, your business […]

SIP trunking is not a new technology, but nevertheless, continues to be a popular option for businesses looking to reduce telecom expenses.  SIP Trunking allows businesses to move away from costly PSTN POTS lines and T1/PRI Trunks to take advantage of the cost savings VoIP promises, while gaining other significant advantages as well.  Here are 6 benefits SIP trunking provides: […]

SAN JOSE, CA–(Marketwired – Mar 22, 2017) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, is pleased to announce that its MaxACD multimedia contact center solution has completed Microsoft’s rigorous certification program for Skype for Business Server. MaxACD utilizes Microsoft’s UCMA and UCWA APIs […]

There will always be new waves of communication that either fail or flourish in the business world. Are you looking to enhance the communication between employees? Do you need a more effective way to reach your customers? If you are considering adding instant messenger to the ways you communicate, here are the signs that will […]

By choosing a Cloud based, or hosted phone service, you can significantly reduce the upfront investment and ongoing cost of maintenance for your phone system. It’s also an opportunity to affordably add key functionality to better serve your customers. However, Cloud based phone systems are not one size fits all… for example, if you are a credit […]

AltiGen Delivers Madison Mutual Insurance Company Lower Total Cost of Ownership and Simplified Management With Hosted Skype for Business and MaxACD Solutions SAN JOSE, CA–(Marketwired – Feb 27, 2017) – AltiGen Communications (OTCQX: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Center solutions, announces that its cloud contact center solution, […]

Collaboration between employees increases productivity.  It’s an interactive experience on multiple devices – laptops, desktops, mobile phones, tablets. It allows geographically dispersed people the ability to contribute and work together on a project anytime, anywhere. Knowledge is shared in real time, so that everyone is always working from the most current version.  Work is done […]

If the statistics are true, chances are pretty good that your company is either using Office 365 or is considering using Office 365. The first push to Office 365 for most businesses starts with the use of the email service and Outlook, with the desire to move off of old Exchange servers and take advantage […]

AltiGen’s Mike Plumer, Vice President of Sales, was featured this week in CUInsight for his article Is your credit union operating in communication silos? Below is the article geared towards CU executives wishing to perfect their credit union communications platform using Skype for Business and Office 365: There are many communication tools available to credit unions today: In […]