Altigen News Archives

Migration /mʌɪˈɡreɪʃ(ə)n/ – noun. The process of moving from one thing to another. Great migrations include years of travelers coming to new land for better opportunities, seasonal movement of birds, and now the movement from old, out dated systems to the cloud. While migration in the past may have been thought of as timely and exhausting, […]

In today’s hectic climate, competition among financial institutions is at an all time high. Members have access to the information they need to rate credit unions up against big banks, and vice versa. That’s why, more than ever, it’s important to offer top rated member services and innovative technology. Credit unions set themselves apart because […]

Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]

There is no denying that we’re living in a technology era where efficiency and communication are better than ever. It can be overwhelming to know which trends to latch on to or which upgrades can be passed up. When it comes to your business you know it’s important to stay on top of the latest and […]

After a season filled with record breaking disasters across the globe it only seems fitting to discuss disaster recovery plans. From forest fires to level five hurricanes, people in many places have been evacuated from their homes and daily lives. When is normalcy regained after disasters such as these? When do people get back to work or fall […]

SAN JOSE, CA / ACCESSWIRE / September 27, 2017 / AltiGen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces that its MaxCS Softswitch IP-PBX, and Contact Center solution has been successfully deployed on-premises at Digistream Investigations, a California based surveillance company. The solution was positioned and ultimately sold to […]

What qualities or characteristics set one apart from the rest of the noise in their particular industry? As a credit union, what qualities do you have that sets you apart from the crowd of other banking options? What is it that members recognize as key reasons to use you as their primary financial institution? By taking a […]

Every company has different needs and objectives they must meet on a daily basis, and communication tools are critical to achieve success. From voice calls to web meetings, email communication to text messaging, there are so many platforms and approrpiate modes to streamline communication channels. You may wonder, what use does my company have with instant […]

It is no secret that there are hundreds of millions of Microsoft Office 365 users worldwide (that’s right… hundreds of millions… Microsoft doesn’t release much data on users but did confirm earlier this year there were over 100 million users of their 365 product). It is also no secret that a very, very small majority of […]

SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]