Ensuring E911 Compliance During Your Teams Phone Migration

When migrating to Microsoft Teams Phone, it’s critical to properly and fully implement E911 (Enhanced 911). Your employee’s safety depends on it, and it’s legally required to comply with regulations such as Kari’s Law and the Ray Baum Act.

In 2021, Microsoft enhanced its 911 support with Dynamic E911.  When 911 is dialed, Dynamic E911 allows emergency calls to be routed based on the current location of the Teams client application.  If you have employees who work remotely or sometimes travel to other office locations, this ensures that emergency services can be routed to the right location.  Notifications can also be sent to designated employees and security personnel, alerting them of the 911 call.

A failure to implement this correctly can expose your company to substantial risks and legal liabilities. It’s a conversation that should be at the forefront of your planning, particularly in today’s hybrid work environment.

While most organizations understand the importance of E911, it’s easy to be overwhelmed by the intricacies involved. This is where choosing the right partner is crucial. Altigen has significant experience in implementing E911 and Dynamic E911 across different Teams environments.

We can ensure that your system is compliant, and, most importantly, help keep your employees safe. Whether you’re migrating to Teams Phone or reviewing your existing setup, trust us to get it right.