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Take the Hassle out of Switching to Cloud Communications

Many businesses get bombarded with calls from communication companies hoping to win their business, but what is the cost of switching to a new provider? If your business is considering implementing a cloud-based phone system, then there are several factors to consider. LEVERAGE EXISTING INVESTMENTS. Unfortunately, many communication providers will not be able to utilize your […]

VoIP 101: Understanding Skype for Business

Voice Over Internet Protocol (VoIP) is a widely accepted and used form of communication today. Skype is also the most used and well-known video calling platform using VoIP technology.  Skype uses a type of VoIP protocol called peer-to-peer connection, which means that after the user logs into their Skype account there’s no need to manage […]

How Skype for Business and Chatbots Are Changing the Way People Do Business

Back in 2003 Skype was established with the intent to make communications between people cheaper and faster, especially across state and national boundaries. The idea for Skype was sparked by peer-to-peer sharing, which meant as more people downloaded and used Skype, the better the connection would become for each user. As an added incentive, Skype […]

Why Hosted Skype for Business is the Gold Standard

With the Winter Olympics upon us, there is no doubt winning an Olympic medal is amazing. Just making the Olympics is impressive, but to be deemed the top 3 in the world in your sport is mind boggling. Winning a bronze: Great!  Silver? Wow! Really darn impressive.  But Olympians strive for Gold.  So we will […]

Hosted Skype for Business Video Presented by Altigen

Watch our Hosted Skype for Business Video! Skype for Business is the world’s leading Unified Communications platform, providing Instant Messaging, Presence, Voice and Video Calling, Desktop Sharing, Web Conferencing and Mobility. Find out how Hosted Skype for Business can help your business cut costs, improve business continuity and agility, and simplify management solutions by viewing […]

3 Reasons to Embrace Chatbots for Credit Unions

What if your website could understand all of your members’ financial goals and give them customized advice on how to achieve them? Breakthrough technology in artificial intelligence (AI) is making this feasible even for small credit union and banking websites. This technology has led to the creation of advanced chatbots for credit unions, and is […]

Are You Covered if Your Phone Lines Fail?

No one ever wants to imagine the worst case scenario for your business, but in the real world you need to not only imagine it, but plan and be prepared for any disaster recovery situation that might arise. Do you have a plan in place in the event your business communications fail? In particular, if […]

Flexibility of Collaboration with Skype for Business

The modern work space has transformed from what it used to be.  Gone are the days where your entire department sits in a large conference room, reviewing last month’s sales report on a large projector, while the single employee in the West Coast office is on speakerphone in the center of the table.  There was […]

Overcoming Challenges Migrating from Lync to Skype for Business

As your plans for updating your business IT hardware and software begin to unfold here in 2018, you and your team have most likely prepared well and laid out the basic ground work for any upgrades and projects. As with many significant undertakings, however, there are going to be items on your list that you […]

Ring in the Benefits of Employee Productivity this New Year

After weeks of holiday parties and festive nights it can difficult for employees to get back into the swing of production when returning from the holiday season. Help employees become more productive this new year by updating and implementing the latest communication technology that enhances all their capabilities. Start 2018 off on the right foot […]