News

Ramp Up Credit Union Member Services with Unified Communications

2018 is right around the corner, and what better time to evaluate member services than in the new year. Members who are satisfied with their financial provider are more likely to advocate for your credit union and aid in attracting more members. In the new year, ramp up your credit union member services with Unified […]

Get Your Employees Moving with the Skype for Business Mobile App

Bicoastal couples or families divided by land and seas have been loyal fans to Skype for years. When introduced to the world in 2003 the concept revolutionized the way we communicate as a society. Now 13 years later, the way your employees communicate is changing because of the Skype for Business mobile app. The workplace […]

Don’t Let Disaster Sideline Your Small Business

What would chaos look like for your company? Email/internet failure or collapse? Your help desk/employees unreachable because your phone system is down? Or worse, a natural disaster preventing employees from accessing the office and shutting down productivity all together? For small to mid size businesses, these scenarios are more likely than for the big dogs, […]

Altigen in the News: Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion

Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion SAN JOSE, CA / ACCESSWIRE / November 14, 2017 / Altigen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces their newest partner, IT Champion.  IT Champion, based out of the United Kingdom, specializes in providing businesses of all […]

Are You Ready for the Next Great Migration? The Cloud is Now.

Migration /mʌɪˈɡreɪʃ(ə)n/ – noun. The process of moving from one thing to another. Great migrations include years of travelers coming to new land for better opportunities, seasonal movement of birds, and now the movement from old, out dated systems to the cloud. While migration in the past may have been thought of as timely and exhausting, […]

Why More Than Ever, Your Credit Union Needs Office 365

In today’s hectic climate, competition among financial institutions is at an all time high. Members have access to the information they need to rate credit unions up against big banks, and vice versa. That’s why, more than ever, it’s important to offer top rated member services and innovative technology. Credit unions set themselves apart because […]

What is VoIP Good For? Absolutely Everything!

Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]

3 Signs Your Business Needs a Unified Communications Upgrade

There is no denying that we’re living in a technology era where efficiency and communication are better than ever. It can be overwhelming to know which trends to latch on to or which upgrades can be passed up. When it comes to your business you know it’s important to stay on top of the latest and […]

When Chaos Comes Along, Fall Back on Your Disaster Recovery Plan

After a season filled with record breaking disasters across the globe it only seems fitting to discuss disaster recovery plans. From forest fires to level five hurricanes, people in many places have been evacuated from their homes and daily lives. When is normalcy regained after disasters such as these? When do people get back to work or fall […]

Altigen in the News: Capture Technologies Successfully Deploys Altigen’s On-Premises Softswitch Solution at Digistream

SAN JOSE, CA / ACCESSWIRE / September 27, 2017 / AltiGen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces that its MaxCS Softswitch IP-PBX, and Contact Center solution has been successfully deployed on-premises at Digistream Investigations, a California based surveillance company. The solution was positioned and ultimately sold to […]