Auto Attendant Archives

Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company’s dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members’ most important assets, so it’s no surprise members don’t want to feel like just another number or face in the crowd. Members want to know their valued by […]

Email remains a primary communication function for many businesses. Most likely, your employees use email to communicate with colleagues, customers and vendors on a daily basis. Phone calls continue to be used for customer support, sales calls, business partner and intra-company communication when  further clarification is needed on a topic discussed in email. Instant messages are […]

Asking this question for most businesses is like asking “how important is the air you breathe to your staying alive strategy?”  Auto Attendant is an absolute necessity for a business, especially one with an internal help desk or call center, as are many of the other advanced calling features today’s UC platforms are lagging behind […]

For every business who has adopted Skype for Business for robust Unified Communications features such as instant messaging, web conferencing, collaboration, and it’s integration with Microsoft Office 365, there is a business not ready to make the move due to communication requirements not included with the solution. More often than not, businesses who run internal help desks […]