unified communications Archives
Altigen in the News: Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion
Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion SAN JOSE, CA / ACCESSWIRE / November 14, 2017 / Altigen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces their newest partner, IT Champion. IT Champion, based out of the United Kingdom, specializes in providing businesses of all […]
3 Signs Your Business Needs a Unified Communications Upgrade
There is no denying that we’re living in a technology era where efficiency and communication are better than ever. It can be overwhelming to know which trends to latch on to or which upgrades can be passed up. When it comes to your business you know it’s important to stay on top of the latest and […]
Diversified Call Paths with SIP Trunking
SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]
Profiting From a Mobile Workforce
Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company’s dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]
Eliminate the Learning Curve and Use Office 365 for Everything
Microsoft’s Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]
Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves
Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today’s market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]
Communications as a Service: Benefit from USING Technology, Not BUYING Technology
You don’t derive any benefits by OWNING technology, you derive benefits from USING the technology. The purchase and ownership of proprietary boxes, and then managing and upgrading them has proven to be a costly and time consuming function for enterprise communications. A simpler solution embraced by many companies is looking to a hosted solution for […]
4 Ways Credit Union Unified Communications Make Members Feel Valued
What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members’ most important assets, so it’s no surprise members don’t want to feel like just another number or face in the crowd. Members want to know their valued by […]
How to Take the Pestering Out of Communication Solutions
In many industries, speed of response is crucial to success. Take for example, pest control. When clients contact a pest control company they’re looking for fast acting, effective solutions before the ants take over their kitchen, or the live creature in their walls scratches their way through. If the company they call does not have a […]
Unified Communication Solutions your Credit Union Should Be Using
In the final article of our 4-part series, we provide a synopsis as to why utilizing all the features within office 365 can provide your CU with a robust and affordable unified communications solution. Bringing unified communications to credit unions can provide their members and employees with the most efficent, innovative and secure communication solutions utilizing the many […]