unified communications Archives

Ring in the Benefits of Employee Productivity this New Year
After weeks of holiday parties and festive nights it can difficult for employees to get back into the swing of production when returning from the holiday season. Help employees become more productive this new year by updating and implementing the latest communication technology that enhances all their capabilities. Start 2018 off on the right foot […]

Get Your Employees Moving with the Skype for Business Mobile App
Bicoastal couples or families divided by land and seas have been loyal fans to Skype for years. When introduced to the world in 2003 the concept revolutionized the way we communicate as a society. Now 13 years later, the way your employees communicate is changing because of the Skype for Business mobile app. The workplace […]

Altigen in the News: Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion
Altigen Announces Newest Member to Growing Partner Program, UK-based IT Champion SAN JOSE, CA / ACCESSWIRE / November 14, 2017 / Altigen Communications (ATGN), a leading Microsoft Cloud Solutions provider of fully managed Unified Communications services, announces their newest partner, IT Champion. IT Champion, based out of the United Kingdom, specializes in providing businesses of all […]

3 Signs Your Business Needs a Unified Communications Upgrade
There is no denying that we’re living in a technology era where efficiency and communication are better than ever. It can be overwhelming to know which trends to latch on to or which upgrades can be passed up. When it comes to your business you know it’s important to stay on top of the latest and […]

Diversified Call Paths with SIP Trunking
SIP trunking continues to be an appealing option for businesses who are looking to reduce costs and protect their data. Even if you’re under a contract with a PSTN provider, SIP trunking can be combined with your solution to ensure maximum efficiency and security as failover. By diversifying your call paths with SIP trunking, you’ll […]

Profiting From a Mobile Workforce
Long gone are the myths that remote employees will spend their days binge watching Netflix or running errands on the company’s dime. The Harvard Business Review made concrete contradictions to these assumptions in a recent study, siting that working from home can save a company an estimated $1,900 per employee for a nine month period. Companies will save money […]

Eliminate the Learning Curve and Use Office 365 for Everything
Microsoft’s Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

Member Frustrations Be Gone: 6 Credit Union Phone System Must Haves
Consumers today know what they want, and they want it NOW. Likewise, credit union members today know what they want from their credit unions, and they are not shy about voicing their opinions. High level decisions are not made blindly in today’s market where consumers have limitless knowledge at their fingertips. Before making purchase decisions […]

Communications as a Service: Benefit from USING Technology, Not BUYING Technology
You don’t derive any benefits by OWNING technology, you derive benefits from USING the technology. The purchase and ownership of proprietary boxes, and then managing and upgrading them has proven to be a costly and time consuming function for enterprise communications. A simpler solution embraced by many companies is looking to a hosted solution for […]

4 Ways Credit Union Unified Communications Make Members Feel Valued
What do members want from their credit union? Members want speed, security, innovation and most importantly, they want to feel valued. Credit unions are responsible for members’ most important assets, so it’s no surprise members don’t want to feel like just another number or face in the crowd. Members want to know their valued by […]