VoIP Archives

Complete Your Teams Unified Communications Journey by Implementing Teams Phone  Microsoft Teams has enjoyed great success as a Collaboration platform since its release in 2017.  With over 320 million users worldwide and 91% of Fortune 100 companies using Microsoft Teams for communication, it is the most widely used platform for business’ today.    What has not […]

Unlocking Business Potential with Altigen’s Unified Communications Introduction In the dynamic landscape of modern business, effective communication is paramount to success. Unified Communications (UC) can revolutionize how organizations connect, collaborate, and thrive. This document highlights the many benefits of adopting Unified Communications with Altigen and empowering businesses to transcend traditional communication barriers. The Power of […]

In this month’s Partner Spotlight, we spent some time with the team at American Technology Services, LLC (ATS). Let’s get right into the details! Who is ATS? American Technology Services, LLC (ATS) is a Managed IT and Security Services Provider and Custom Software Development company headquartered in NYC and Fairfax, VA. ATS was founded in […]

Voice Over Internet Protocol (VoIP) is a widely accepted and used form of communication today. Skype is also the most used and well-known video calling platform using VoIP technology.  Skype uses a type of VoIP protocol called peer-to-peer connection, which means that after the user logs into their Skype account there’s no need to manage […]

What would chaos look like for your company? Email/internet failure or collapse? Your help desk/employees unreachable because your phone system is down? Or worse, a natural disaster preventing employees from accessing the office and shutting down productivity all together? For small to mid size businesses, these scenarios are more likely than for the big dogs, […]

Migration /mʌɪˈɡreɪʃ(ə)n/ – noun. The process of moving from one thing to another. Great migrations include years of travelers coming to new land for better opportunities, seasonal movement of birds, and now the movement from old, out dated systems to the cloud. While migration in the past may have been thought of as timely and exhausting, […]

Businesses, small and large, are making the switch from traditional phone lines to VoIP. More and more landline customers are being lost and VoIP’s popularity is said to grow 10% every year between now and 2021. How does a business determine that they’re ready for VoIP and what considerations need to be made before adopting […]

Microsoft’s Office 365 has been touted (and subsequently adopted) worldwide as a robust, easy-to-use and all encompassing solution for many of your business technology needs: Email, documents, presentations, and spreadsheets. But it can do so much more! While many businesses use Office 365, too many are not harnessing the full potential of the tool. They […]

When your phone system initially crashes, alarms don’t go off to alert you. A large red flashing light doesn’t catch everyone’s attention. Employee computer screens don’t display “ALERT” in big bold letters. Instead, you and your employees sit there, working as you would normally, unaware of the customers desperate to reach your support desk, or […]

No matter the size of the business, companies everywhere are considering VoIP phone services. There are now nearly 1 billion users of VoIP worldwide. According to the VoIP Report, telecoms are losing an average of 700,000 landline customers per month, while it’s projected that the VoIP services market will expand 10 percent every year until […]