All-in-One Cloud-Based Phone System for Modern Business Communication

MaxCloud UC is a fully integrated cloud UCaaS platform that brings voice, video, messaging, and collaboration into one scalable business communication suite.

MaxCloud UC for Managed Service Providers

In a remote and distributed workforce environment, your customers need a complete, reliable, cloud-based phone system that consolidates voice, video, messaging, and collaboration without adding cost or complexity. MaxCloud UC enables MSPs to deliver a complete cloud UCaaS platform, fully managed by Altigen.

MaxCloud UC Solution Overview

A complete cloud UCaaS platform powered by NetSapiens, MaxCloud UC is designed to help MSPs quickly add a scalable cloud-based phone system to their service portfolio with minimal investment.

Enterprise Class IP PBX

A fully managed cloud-based phone system with routing, recording, and auto attendants.

UC Apps

Integrated desktop, web, and mobile apps that keep employees productive from anywhere.

Works with Teams

Our Direct Routing and Contact Center solutions for Teams can be integrated with MaxCloud or delivered standalone.

Instant Messaging

Improve internal communications and collaboration with integrated presence and IM on the desktop, mobile, and web apps.

Video Conferences

Reduce travel costs while improving collaboration with MaxCloud’s integrated audio and video conference bridge.

AI Auto Attendant

Enable your customers to provide 24/7 customer self-service with our new AI Auto Attendant.

CRM Integrations

Improve the productivity of your customers’ employees with CRM screen pops for both inbound and outbound calls.

Business SMS

Easily add business SMS as a premium feature, delivered in conjunction with Altigen’s SIP trunk service.

We Offer Platform, Technical Expertise, and Hardware — All in One Place

MaxCloud UC: A Smarter Business Communication Suite

We’ve helped thousands of companies migrate from outdated systems to a modern cloud based phone system that simplifies communication.

MaxCloud UC Solution Highlights

With MaxCloud, you get everything you need in a single unified communications cloud solution.

Web-Based Applications
No Windows updates and built-in softphone
Included Mobile Apps for iPhone & Android
SIP-based calling - work from anywhere
SMS / MMS Support
Receive and send messages from the MaxCloud app.
HD Video Conferencing
Host web conferences, share desktop or docs.
Voice Contact Center
Advanced routing, reporting, and supervisor insights

Mobile app included with every user license
Supports IP-based calls (WiFi & 4G/5G)
Instant messaging & presence across all devices
Real-time status updates for team members
Simultaneous ringing across devices

MaxCloud UC Video Conferencing

Experience high-quality HD video meetings powered by a unified communications cloud solution.

Instant & Scheduled Meetings
Start meetings on the fly or schedule in advance.
Outlook Integration
Easily plan and organize meetings directly from Outlook.
Large-Scale Webinars
Host up to 200 participants for interactive sessions.
Custom Backgrounds
Maintain a professional look with personalized settings.
Advanced Controls
Manage attendee permissions for security and efficiency.

MaxCloud UC Voice Contact Center

Our cost-effective contact center delivers essential enterprise communication tools to enhance customer experience.

Advanced Call Distribution

Get callers to the right agent.

Agent Application

View stats and queue status.

Supervisor Application

Monitor agent activity and calls.

Configurable Dashboard

Easy access to information for managers.

Reporting

The data you need to maintain service levels.

Call Recording

Ensure agents are providing a quality experience.

MaxCloud UC – Your Future in Unified Communications

Ready to Get Started?

See how MaxCloud UC simplifies communication with a complete cloud UCaaS platform. Request a demo or connect with our team to explore the right solution for you.

Frequently Asked Questions

What is MaxCloud UC?

MaxCloud UC is a fully managed UCaaS platform that combines voice, video, messaging, and collaboration into a single cloud-based solution. It helps organizations simplify communication while reducing infrastructure costs and operational complexity.

What communication services does MaxCloud UC offer?

MaxCloud UC includes cloud calling, HD video conferencing, SMS/MMS messaging, mobile apps, web-based softphones, and a voice contact center. All these are integrated into one platform for seamless business communication.

Does MaxCloud UC require any hardware?

No, MaxCloud UC is a fully hosted cloud solution, so there is no need to maintain on-premise hardware or invest in costly upgrades. Businesses can deploy it faster, and it is also cost-effective.

Can teams work remotely using MaxCloud UC?

Yes. MaxCloud UC supports remote and hybrid work with mobile apps, SIP-based calling, and real-time messaging, allowing users to stay connected from anywhere using WiFi or mobile networks.

Is MaxCloud UC easy to deploy and use?

Yes, with web-based applications, built-in softphones, and simple onboarding, MaxCloud UC is designed for easy deployment, minimal IT involvement, and a user-friendly experience.

Does MaxCloud UC integrate with existing tools?

Yes. MaxCloud UC seamlessly integrates with various business applications, helping teams streamline workflows and improve productivity.

Enterprise communication & AI contact center natively integrated into Microsoft Teams.