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MaxCloud UC

The #1 UCaaS Platform for MSPs

  • Become a MaxCloud UC MSP Partner without building a Telecom Department.
Join the Partner Program
Schedule a Demo
MSP Providers
0 +
Endpoints Enabled
700000 +
Platform Uptime
0 %

Get All the Tools You Need in a Frictionless Delivery Model

MaxCloud UC gives you the tools and processes you need to deliver cloud voice with confidence through a scalable UCaaS partner program, from onboarding to post-deployment support.

  • Accelerate time-to-revenue with a structured MSP partner program
  • Reduce operational friction with built-in processes and support
  • Deliver a consistent experience across your customer base
Start Your UCaaS Partner Journey

MaxCloud MSP Partner Program

IT MSPs without a Voice Practice
0 %
The opportunity is now to get out in front of your key competitors.
Support for your MaxCloud Operations
0 %
From a white label solution, to bill on behalf, to 1st line customer support, we’ve got you covered.
Telecom Investment Required
0 $
Altigen provides all of the technical resources needed to support your telecom business.
Higher Customer Satisfaction
0 %
For organizations offering customers voice and digital communications channels.

Key Benefits of the MaxCloud UC Partner Program

Maximize your Revenue, Minimize your Risk

  • Recurring Revenue
    Add a predictable monthly revenue stream that scales as your customers grow — bundled into your existing managed services agreements
  • High Margins
    MaxCloud UC generates gross margins of up to 70%. For most partners MaxCloud is the one of the most profitable solutions in their managed services portfolio
  • Your Brand
    Your customers see you as the trusted provider. Altigen operates behind the scenes
  • Improved Customer Retention
    Owning communications deepens the customer relationship and reduces churn

Why MSPs Choose to Partner with Altigen Technologies

Sales & Marketing Support

Your success drives our success. We provide the sales, marketing, and technical assistance to help you maximize the business opportunity.

  • Sales Training and Co-Selling
  • Partner-Branded Marketing
  • Proposal & Solution Design
  • Technical Training & Certification
  • Deal Registration & Channel Protection

White Glove Delivery

As your full-service provider for MaxCloud UC, our white glove delivery services include:

  • White-label customer onboarding and provisioning
  • Number porting coordination and project management
  • PBX migration services and cutover support
  • MaxCloud UC configuration, dial plan setup, and testing

Partner Branded Support

While Level 2 Support is included in the program, we can also provide Level 1 end user support under your brand name.

  • White-label Level 1 customer support (we answer as your team)
  • Level 2 technical support with defined SLAs
  • Carrier management, including SIP troubleshooting
  • Escalations to related 3rd parties to assist with problem resolution

Flexible Billing Options

We offer multiple billing options designed to fit your business model—whether you invoice your customers directly or we bill on your behalf.

  • Standard Wholesale Billing : Purchase services at wholesale rates and invoice your customers at your own retail pricing
  • White-Label Billing : We invoice your customers under your brand, providing a seamless, partner-branded billing experience
  • Hybrid Billing : You bill for UCaaS services while we bill for and manage telecom taxes, regulatory fees, and carrier surcharges separately
  • Consolidated Monthly Reporting : Simple, accurate billing with detailed reporting for every customer and service

Telecom Compliance

We handle the complexities of telecom compliance so you can focus on growing your business.

  • STIR/SHAKEN Compliance
  • E911 Address Management
  • Robocall Mitigation Program (RMD)
  • FCC Regulatory Compliance
  • Telecom Tax & Surcharge Administration
  • Universal Service Fund and Other Regulatory Reporting

MaxCloud MSP Partner Program Next Steps

From onboarding through invoicing and support – we’ve got you covered

1

Join the program

Sign the partner agreement and get access to the Service Delivery Cloud portal, wholesale pricing, and training resources.

2

Set your pricing

Define your retail rates and service bundles. White-label the platform under your brand. Altigen stays behind the scenes.

3

Altigen delivers

Onboarding, number porting, PBX migration, provisioning, and Level 1–2 support — all white-labeled and delivered by Altigen.

4

Collect recurring revenue

Bill your customers monthly using whichever billing model fits your business. Scale by adding new customers — no new hires required.

Ready to add UCaaS to your MSP Portfolio

Talk to an Altigen partner manager to get a custom revenue model, see a live MaxCloud UC demo, or start the partner application.

Apply to Join the Program
Schedule a Demo
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