MaxCloud UC Hosted Unified Communications

A Single Platform for Voice, Video, Messaging, and Collaboration.

Businesses Empowered

250000 +

Endpoints Enabled

650000 +

Platform Uptime

0 %

100% Cloud Hosted
No upfront capital expenditures. No proprietary hardware to purchase. No expensive forklift upgrades.
Geo-Redundant Architecture
Our US-based multi-region deployment with auto failover enables Voice services to remain available even during regional outages.
Work from Anywhere
Desktop, Web and Mobile UUC apps keep every employee connected - internally and with your customers.
Affordable Subscription Plans
Our all inclusive subscription plans, designed to provide maximum value for our customers, are among the lowest in the industry.

MaxCloud UC Solution

Lower Total Cost of Ownership

0 %

Increase in Productivity

0 %

Communications Channel

# 0

Higher Customer Satisfaction

0 %

Auto attendant & IVR
Route inbound calls with configurable auto attendants, multi-level menus, and business-hours rules — no receptionist required.
Hunt groups & ring strategies
Distribute calls using sequential, simultaneous, or skills-based ring strategies to ensure calls are always answered.
Voicemail-to-email
Personal and shared voicemail with in-app playback plus automatic email delivery of transcriptions and recordings.
Call recording
On-demand and always-on recording with secure cloud storage — essential for compliance, training, and quality management.
Web-based softphone
Fully browser-based — no Windows agents to deploy or update. Manage users and settings from any device.

iOS & Android apps included
Full-featured mobile apps with every user license. Make business calls on a personal device without revealing your mobile number.
WiFi & 4G/5G calling
SIP-based calling over any internet connection — carrier-quality voice without a desk phone or office connection..
Messaging, SMS/MMS & presence
Real-time team messaging, SMS from your business number, and availability status — so colleagues know when to reach you before calling.
Simultaneous ringing
Ring desk phone, desktop app, and mobile app at once — no call is ever missed regardless of where a user is working.
Business identity on mobile
All outbound calls show your business number — maintaining a professional identity for field teams and remote employees.

HD video meetings
High-definition video conferencing built into MaxCloud UC — no separate meeting app or subscription needed.
Instant & scheduled meetings
Start an ad-hoc meeting with one click, or schedule in advance and share a join link — same experience either way.
Outlook integration
Schedule and launch MaxCloud UC video meetings directly from Microsoft Outlook — no workflow changes required.
Screen & document sharing
Share your full screen, a specific app window, or a document — enabling live collaboration inside any meeting.
Webinars up to 200 participants
Host large-scale interactive sessions with attendee management, Q&A controls, and presenter tools.

Advanced call distribution (ACD)
Skills-based routing, priority queuing, and overflow rules get every caller to the right agent — even during peak volume.
Agent & supervisor applications
Purpose-built interfaces for agents (queue status, call controls) and supervisors (live monitoring, barge-in, whisper coaching).
Configurable dashboards
Real-time wallboards show queue depth, wait times, agent availability, and service levels at a glance.
Historical reporting
Detailed reports on call volumes, handle times, abandonment rates, and agent performance to maintain service levels.
Call recording & QA
Automatic recording with searchable archives and playback tools for quality assurance and compliance review.

See how MaxCloud UC simplifies calling, messaging, meetings, and collaboration.