Teams Solutions & Services

Harness the Power of Microsoft Teams for Enterprise Communications

Your Single Vendor for Teams Phone

Microsoft Teams Phone is the fastest growing enterprise communications platform in the world.
Altigen has the expertise needed to maximize the  capabilities of Microsoft 365, Teams Phone and Azure.

Seamless Teams Phone Integration

Replace your traditional PBX with Microsoft Teams Phone, ensuring reliable, cost-effective enterprise communication.

CoreEngage Omni-Channel Contact Center

A fully native Teams-based contact center supporting voice, chat, SMS, social media, and WhatsApp.

Microsoft-Certified Direct Routing

Secure, high-quality SIP trunk services with domestic & international calling, number porting, caller ID, and E-911.

PBX to Teams Migration & Deployment

Effortless migration from your existing system to Teams, including project planning, deployment, and support.

24/7 Teams Premier Support

Ongoing technical support to keep your Teams platform running smoothly at all times.

AI-Enabled Omni-Channel Contact Center

Streamline your operations and elevate every customer interaction— directly within Microsoft Teams.

CoreEngage seamlessly adds voice routing & queuing into Teams while giving you the power and flexibility to add dynamic channels like
Chat, SMS, WhatsApp and Facebook Messaging.
Empower your agents to perform at their best!

Native Microsoft Teams Integration

Unlike standalone platforms, CoreEngage is built within Teams for a unified experience.

AI-Driven Insights & Automation

Powered by Microsoft Azure AI for smarter, faster responses.

Seamless CRM Integration

Works with Salesforce, MS Dynamics, Zoho, HubSpot, ServiceNow, and more.

Comprehensive Reporting & Compliance

Get real-time analytics, call recording, and regulatory compliance for better decision-making.

Direct Routing (SIP Trunk) Service

Altigen’s Microsoft-Certified Direct Routing provides secure, high-quality SIP voice services for Teams Phone.

Carrier-Grade Voice Services

Domestic & international calling plans at competitive rates.

Number Porting & New Phone Numbers

Easily port existing numbers or get new toll/toll-free numbers.

Advanced Call Management

Caller ID, E-911 service, and easy user provisioning through our management portal.

US-Based Technical Support

Reliable 24/7 assistance from our expert support team.

PBX to Teams Migration & Deployment

Migrating from a traditional PBX system to Microsoft Teams Phone is complex. Our end-to-end migration services have you covered!

Strategic Planning

We assess your needs and design a customized migration strategy.

Expert Deployment

Our team handles the entire transition, ensuring minimal downtime.

End-User Training

Comprehensive training for employees to maximize Teams adoption.

Ongoing Support

Post-migration technical support to keep everything running seamlessly.

Your Trusted Partner for Microsoft Teams Phone & Communications!

At Altigen Technologies, we ensure that businesses leverage the full power of Microsoft Teams for internal collaboration and customer interactions. Whether you’re looking to deploy Teams Phone, integrate an advanced contact center, or migrate from a legacy PBX system, we have you covered.