As reported in The Verge (link), Microsoft has seen some big growth in Microsoft Teams at the beginning of the pandemic, and it has been accelerating over the past six months. Microsoft Teams now has 115 million daily active users, that’s more than a 50 percent rise six months ago.
The pandemic has definitely thrown a spanner in the works for many businesses, but those able to adapt quickly to the ever-changing landscape have a better chance of surviving. Your cloud telephony service is at the heart of the operation and at Altigen we know that. Before the call to shut businesses doors and allow employees to work from home, we had already implemented this. Our staff was working from home as nothing had changed. That’s the power of our solution.
Our Microsoft Teams Phone System Solution enables you to leverage Teams to work from anywhere and have the same abilities if you were in the office. Including a totally customizable Omni-Channel Contact Center solution that enables your agents to offer the highest level of service from their living room, whilst offering your supervisors the ability to monitor and report.
Microsoft has given companies like Altigen the opportunity to see what’s possible in a modern workplace. We have the best engineers pushing the boundaries to deliver a solution that’s tailored to you.
Ready to find out more? Get in touch today to find out how Altigen can help your business make the most of Teams. (Find Out More, Click Here!)